Latest review first
Duke Energy - Sorry
*** poor service in emergency situations
Duke Energy - Great job
I had a tree fall on my roof this morning and electrical wires. Duke power came out and fixed the wires and cut the tree and cover the hole. Iam so thankful and the men were so nice. Who ever you were that came on jane. Thank you so much. God bless you for being so kind.
Duke Energy - Horrible
It keeps hanging up on me while i am reporting an outage
Duke Energy - Hurricane Florence Energy Bill Nightmare
Hurricane Florence damage repairs caused our electric bill from Sep 13 - Oct 17 to be $200 higher than normal. Duke is helping no one with higher than normal hurricane bill. Duke is just an unsympathetic business. We evacuated for 9 days and had no electricity upon return after it was out for 5 days. Dehumidifiers and power tools for repairs gave us a $497.11 bill!!!!
Duke energy cannot keep power on in our subdivision
Stonewall woods Anderson sc 29625 Duke energy cannot keep power on in our subdivision Have written letters to them. Nothing being done to correct issues
Duke energy is the worst company I ever dealt with. Due to needing emergency surgery that I had to pay out of pocket for I fell behind on my bills. After I made a payment I checked online and it said my next total due payment wasn’t due until 11/8-despite what online...Read more
Dukes faulty Transformer in our neighborhood has failed at least 6 times in the past 12 months sometimes for 2 or 3 hours at a time even during good weather! Several of my neighbors have reported the faulty dangerous unreliable Transformer to Duke several times. Duke...Read more
Duke Energy - Reconnection
I had a balance of $36.76 and the power was shut off at my residence. I HATE DUKE ENERGY
Duke Energy - Duke rep had no answer when power would be restored.
7 hrs without power. 26 customers affected.
Duke Energy - Bill amount
I have called and hung on for customer service for 26mins. I need to know how much my bill is and when is it due?
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