Duke Energy - Ask if he could send someone over t look at power line
Called and was inquiring about tree on power line. Talked t Daniel.he had a terrible attitude he was asking all these questions I didn't no so I told him t forget it and he had a attitude problem so I hung up. Worse customer service I ever had with duke power
Blown fuse in Grimesland NC on day 6 of no power in an area not directly impacted by Florence, just some wind and rain. They will not send anyone out to fix it because we are low priority (their own words) and they can’t give us a timeline on restoration nor do they...Read more
Day 6 without power in Grimesland, NC. We were not affected by Florence other than some broken tree branches. All local GUC users are restored, and they have not even sent a single person here to repair what they are telling us is just a fuse issue. When asked for a...Read more
From higher ups in the area - Duke Energy did not bring any workers to the Jacksonville area until Sunday night. Jones-Onslow had additional workers from out-of-state here DAYS before Florence hit - that’s why their customers, even in Sneads Ferry and Swansboro have...Read more
Lost power due to Florence at 9pm Thursday, 13Sept. I type this on day 4 without power, while every other co-op and electric company have restored power to the boundaries of Duke energy. I am tired of hearing we can’t get to you and your town. How has everyone else?...Read more
So I called these jokers on 8/30/18 to get power turned on for a house I am trying to buy. The loan's appraiser is needing it on so they can do their job. Nice people from Duke answer the phone ask some questions and even though I am transferred around they were quick...Read more
Duke Energy - Power outage
Everyone around me has power. I reported this outage last night . They haven't sent anyone out. I know this because I drove around my neighborhood and there is no one working on anything in my area or the surrounding area.
Duke Energy - No power
Been without power since 9 last night we have elderly people and handicapped that has to have electricity let us know when the power will be on
Duke Energy - We got disconnected I still have no power need to know when
I was just on the phone not even 5 minutes ago and we got disconnected I thought I was on hold but I wasn't the number is 910-582-6815 but there's no power so you can't use that number call me at 910-9 953-2277
Hamlet, North Carolina
What is taking so long to give me a call backRead more
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