Duke never once sent a final bill to the forwarding address or made any attempt to contact me in 6 years to pay a lousy $127 bill. NOW they decide to ping my credit. The only reason I found out, was checking my FICO score, I noticed it dropped significantly. Enough for...Read more
I didn't like
- Customer service
- Billing process
Duke Energy - Letter of credit
I’m curious if I can get a letter of credit from Duke energy as a previous user. I’d like to waive the deposit for a new company. My name is Diana Campbell and the phone number linked to the account would be 2072867775.
This company is absolutely terrible and should not have any of the power it has. I’ve been waiting all day for them to cut my power on. Which they never should have turned off in the first place. It’s absolutely stupid. Simply transferring information is too much for...Read more
Duke Energy - Pay bill
I payed my bill +fee to pay bill
Duke Energy - Truck ruined driveway
I reported my damaged driveway to your claims Co. Sedgwick denied my claim without even seeing the damage the Duke truck did. On April 27 2018 one of the big trucks manovered there way into a tight spot at the end of my driveway (I have a main electric line pole...Read more
We were moving to a new place, so I cancelled my power at my old place and put in an order to hook up my new place. The hookup was supposed to be on a Friday, the cancellation isn't important to my story except to say that I *thought* things would go smoothly because I...Read more
Duke Energy - Paybill
Trying to get in touch with them
Duke Energy - Refund check where is it
I been waiting over a month on my check let me talk to a supervisor please
Duke Energy - Times for scheduled outage info needed for medical reason.
I am trying to find out times for sceduled outrage for zipcode 28768. I need this information. Thank you.
I was called by Duke (senior citizen on very limited income) and advised since I had a good history of payment, etc. that they were offering a new monthly-fixed plan of $130.00. I thought this was great and said. Just received my bill showing that although my actual...Read more
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